Delete your Purely Payments account

Purely Payments is operated by Appomatix LLC.

You can delete your Purely Payments account and its associated data at any time, directly in the app — no need to contact us.

How to delete your account in the app

1. Open the Purely Payments app and sign in.
2. Go to the Settings tab.
3. Scroll to Delete account and tap it.
4. Confirm. Your account and associated data are then deleted.

Prefer to request it by email?

If you can no longer access the app, email jacob.metcalf@appomatix.com from your account's email address with the subject "Delete my account," and we will process your request.

What is deleted, and what is kept

When you delete your account, we delete your personal data — including your profile, your properties and units, tenant contact details you entered, lease documents, maintenance records, and saved payout-account references — within 30 days.

We retain transaction and payment records that we are legally required to keep for tax, accounting, and dispute-resolution purposes for up to 7 years, after which they are deleted. Payment card and bank account numbers are held only by our payment processor (Stripe) and are not stored by Purely Payments.

Questions? Contact Appomatix LLC, Attn: Jacob Metcalf — jacob.metcalf@appomatix.com · (801) 674-8280.